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Assistant Manager

Overview:

Do you love helping others?

Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy West Bloomfield, MI. Massage Envy is the leader in accessible massage and skin care. As a manager at our West Bloomfield Envy, LLC, franchised location, you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

  • Rally a team of caring professionals
    to deliver an excellent end-to-end experience to every client every single day.
  • Build relationships with a talented team
    of massage therapists, estheticians, and customer service superstars to guide, support, and inspire them.
  • Own the success of an all-star location
    where clients want to be, and service providers want to stay.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

  • Benefits that help you take care of you
    including free monthly massage and facial services, healthcare, 401 (k) and paid time off.

  • A healthy compensation plan
    that rewards your hard work with a healthy salary plus quarterly and annual bonuses.

  • A dynamic, energizing environment
    where you're consistently challenged, never bored.
  • Leader training and development
    to help you grow as a manager and lead your team.

What We'll Accomplish Together

As a team, we're committed to delivering on the Massage Envy brand promise we help you take care of you every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:

  • Leading the way to an amazing experience for members and guests
    by assisting in managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
  • Helping the location move more people forward in their wellness journeys
    by assisting in driving membership, promoting retail sales, partnering with the franchisee to set performance goals and working with the team to achieve them.
  • Modelling the Massage Envy core values
    of optimism, gratitude, excellence, consistency and empathy.

What it Takes to Succeed

A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:

  • Smart and experienced
    with prior background in management, marketing, sales, service or retail.
  • Born leaders
    who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.
  • Top performers
    who can set goals, prioritize work, analyze business performance, and delegate effectively.
  • Problem solvers
    who can think on their feet, bring people to compromise, and resolve conflict.
  • Good with people
    , building trust and confidence and developing positive relationships with employees, members, and guests.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

Massage Envy Franchising, LLC ( MEF ) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.



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